We’re an award-winning Specialist Homelessness Service supporting women in Sydney living with mental ill-health who are experiencing homelessness or are at risk of homelessness.
We work in collaboration with mainstream services and housing providers to offer an integrated, client-centred approach to homelessness recovery and prevention.
As the Lead Agent for the Inner City Service for Women with Complex Needs Package, which is a NSW Government funded initiative under the Specialist Homelessness Services Program, we contract other agencies to provide a range of specialist service responses for women:
- experiencing mental ill health
- impacted by the criminal justice system
- recovering from substance dependency
B Miles Women’s Foundation holds Certificate level Australian Service Excellence Standards accreditation. This independent accreditation process provides our stakeholders assurance that a commitment to quality underpins every level of our service.
Our service throughout the COVID-19 pandemic
We are classified as an essential service by virtue of section 4 of the Essential Services Act 1988 (no.41) which entitles us to continue providing services to the community within a specified capacity during pandemic lock downs. We acknowledge that the COVID-19 outbreak represents a significant health risk and we are committed to ensuring the safety of our clients, staff and our local community.
We have a COVID-19 Response & Business Continuity Plan in place that provides a framework for how we will safely continue to function during the pandemic crisis. As part of this plan, we developed a number of strategies to mitigate the risks posed by the pandemic to our clients, staff and community. And, our staff have all received training in COVID safe practices that will help to keep our clients safe when meeting with our team.